Portishead Town Council
01275 847 078 email us

Accessibility Statement

The Town Council want as many people as possible to be able to use this website and you can navigate most of the website using just a keyboard.

https://mcmw.abilitynet.org.uk/ has advice on making your device easier to use if you have a disability.

Accessibility of this website:

We know some parts of this website are not fully accessible. Scanned in documents and some older PDF documents are not fully accessible to screen reader software.

What to do if you cannot access parts of this website:

If you need information on this website as a hard copy, please email the Clerk at

[email protected] or call 01275 847078

Your request will be considered, and we will get back to you as soon as possible.

Reporting accessibility problems with this website:

The Town Council are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think the Council is not  meeting accessibility requirements, please contact the Town Clerk at [email protected] or call 01275 847078

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how the Town Council respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Portishead Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with Technology

Non accessible content:

  • All documents that have to be scanned in
  • Documents provided by third parties
  • Historical documents

 The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations:

  • All documents that have to be scanned - it is not possible to make these pdfs accessible by a screen reader because they are images, so there is no plan to fix them.
  • Documents provided by third parties - because the Town Council cannot control the format of these documents as they are not the authors. It is not possible to fix these documents.

Content that is not within the scope of the accessibility regulations

  • Historical documents because it is not possible to make these pdfs accessible by a screen reader because they are images. Also, it is not a requirement to make this type of document accessible.

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards provided they do not need to be scanned.

Photographs have text next to them briefly describing what is in the photograph.

How we tested this website

This website was tested manually prior to the writing of this statement. The tests were carried out by Portishead Town Council.

This statement was prepared on 05/08/2020. It was last updated on 05/08/2020.